Job Desc Tech Ops Manager: - Responsible for performing all IT business operational processes and procedures - Ensuring that all IT services and infrastructure meet operational targets - Runs and monitors infrastructure components, specialize by platform or application - Ensure the infrastructure optimization, disaster recovery optimization, performance optimization and other projects - Responsible for using and production monitoring tools to track and improve the efficiency and quality of systems operation - Ensure that office infra/desktop hardware procurement initiation, troubleshooting and maintenance are going well - Indentify and review information safety risk - monitoring information safety program and effectiveness